The knowledge base includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. It is easy for you to find solutions to your problems without having to ask for help from us.

1. Welcome to your TutorPage account

Thank you for choosing TutorPage as your tutoring appointment scheduling software. This article introduce TutorPage and how to register an account.


About TutorPage

TutorPage is an ESL teacher's smart system with all your favorite features in one.

It's an online private tutoring appointment scheduling software.

It provides efficient solutions to private tutors to tutoring and managing your own students.


Helping you...

  • Cut down on the managing work
  • Stay focused and teach more
  • Reduce costly no-shows
  • Get instant payment
  • Grow your business

Services / Functions

  • Customize your easy-access online profile.
  • Automated booking system to reduce admin
  • Class reminder
  • Class management
  • International payment
  • Virtual classroom
  • Setting the length of class freely and managing your own teaching material

How to register an TutorPage account?

Step 1: Go to https://tutorpage.net


Step 2: If you already have an TutorPage account, you can directly sign in (as shown in the picture below).

If you don't have one, please click 'Register'.


Step 3: To register, please enter the required information (your name, email address, password).


Step 4: Get verification code by clicking 'VERIFICATION CODE' and check your email inbox.


Step 5: After you enter the verification code, click 'REGISTER' button to Continue.

To know more about TutorPage, you can visit our site.




2. How to use Zoom Video Conferencing with TutorPage

The solution will explain how to use Zoom Video Conferencing with TutorPage for creating an online classroom.

We have tried to make this function as simple as possible to integrate Zoom with the TutorPage software.



How to Install?

To install and set up Zoom from within TutorPage, follow these steps:

Step 1: You can log into your TutorPage's teacher account. In the left navigation menu, click Zoom then authorize to TutorPage according to the provided hints.
(Visit 'Teacher Information' > 'Zoom' within the left-hand menu, then click 'Next'.)


Step 2: When you click the "Bind TutorPage with Zoom" button, you will be automatically redirected to the Zoom site for authorization as shown in the picture below. If you don't log into Zoom or you do not have a Zoom account, you can log in or register an account by following Zoom Support.


Step 3: On this page, please agree to the Terms & Privacy by clicking the checkbox of "Allow this app to use my shared access permissions. Learn more" . and the "Allow" button to continue.

Note: If you stay on this page and do nothing for too long, you will see the page as shown in the picture below:

If you have authorized successfully, you will see the page as shown in the picture below:

Congratulations, you have completed all the steps for authorization.

What to do if you still can not authorize zoom from within TutorPage?

You can choose one of the following methods to get support, you will get response to your request by email within 2 working days



How to Uninstall

In order to uninstall or deauthorize Zoom from within TutorPage, follow these steps:

Step 1: You can log into your TutorPage's teacher account. You will see the page as shown in the picture below by clicking Zoom in the left navigation menu.


Step 2: Please click the 'Unbind Zoom' button to cancel an authorization. After you cancel it, we will delete your authorization information. If you need us to automatically create a classroom for you, please reauthorize.

If everything goes well, you will see the page as shown in the picture below:

What to do if you still can not deauthorize zoom from within TutorPage ?

You can choose one of the following methods to get support, you will get response to your request by email within 2 working days




3. Usage

After you authorize to zoom, we will make API calls through the app. The specific process is shown as follow:

  1. Create Lesson > App set the timed task
  2. The app creates a zoom meeting room through API > Query user information
  3. App sends notifications to meeting participants

Alternatively, you can manually create a classroom by clicking "Classroom" > Create Classroom After entering the required information, click "Submit" Name（Name your classroom） Start Time（Start a meeting） You can click "Enter the classroom" to join the classroom, then copy the invitation link by clicking "Share Classroom Link" to invite student to join the classroom.




4. How to Manage Time Zones In TutorPage

Time zone may affect your productivity - and why?

Because if your students are all located in different countries, time zones can be pretty confusing.

Don't worry, TutorPage has designed a function to help you sort this out.


How can I set up or edit my local time zone ?

Step 1: Log into your TutorPage account.


Step 2: In 'Teacher Information' > 'Basic Information', you will set up a time zone on the page. The drop-down list will display you all the time zones. You can choose one according to your location.

Please note, you will need to reset your time zone by this way if you move to different countries.




5. Support Center

If your problem can not be solved by searching in knowledge base, please choose one of the following methods to get support:

Contact Support support@tutorpage.net

Support Team Working Time

Work Hour: 9:00-18:00 (UTC+08)

If you need any helps from our customer support team, please contact us by email or submit a ticket by clicking here, We will response to your request by email within 2 working days.




6. Support Case

We provide a support case as a guideline for you to know how to get support and solve your problem.

A support case: Authentication Problem Description: You can not authorize to zoom, or see the page as shown in the picture below:

Step 1: You can click "here" to get support from knowledge base.


Step 2: You can seach your problems in the knowledge base to find the solution (as shown below):


Step 3: What if you cannot find the solution from knowledge base?

You can choose one of the following methods to get support, you will get response to your request by email within 2 working days